Reunion Lagon SARL company with a capital of 1000 euros Head office 3 rue Leconte de lisle 97434 St Gilles Les Bains - La Reunion ; Phone number; E-mail address contact@crystal-sup.com; RCS (or Répertoire des métiers) of Saint Denis n°53849800028 ; Intra-community VAT n°; The person in charge of the publication is Fort Bertrand;

Terms and conditions of sale of products sold on Crystal SUP

Date of last update 04/05/2020

Article 1 - Object


The present conditions govern the sales by the company Lagon Reunion 3 rue Leconte de lisle 97434 St Gilles Les Bains - La Reunion de Stand up paddle.

Lagon Reunion. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and organizations in your country. We advise you to inquire about these aspects with your local authorities. All orders, whatever their origin, are payable in Euros. The company Lagon Reunion reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the rate in force at the time of the validation of the order and subject to availability. The products remain the property of the company Lagon Reunion until full payment of the price. Attention: as soon as you take physical possession of the ordered products, the risks of loss or damage of the products are transferred to you.

Article 3 - Commands

You can place an order : . On the Internet: www.crystal-sup.com Contractual information is presented in French and will be confirmed at the latest at the time of the validation of your order. The company Lagon Reunion reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in case of supply problem, or in case of difficulty concerning the order received.

www.crystal-sup.com supposes the adhesion to the present General Conditions. Any order confirmation implies your full and entire adherence to the present General Terms and Conditions of Sale, without exception or reservation. All the data provided and the recorded confirmation will be worth proof of the transaction. You declare to have perfect knowledge of them. The confirmation of order will be worth signature and acceptance of the operations carried out. A summary of the information of your order and of the present General Conditions will be communicated to you in PDF format via the e-mail address of confirmation of your order.


Article 6 - Shrinkage

In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify your reasons or pay a penalty. Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal. The return costs are at your expense. In case of exercise of the right of withdrawal, the company Lagon Reunion will refund the sums paid, within 14 days following notification of your request and via the same means of payment as that used when ordering. EXCEPTIONS TO THE RIGHT OF WITHDRAWAL In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to : The supply of services fully executed before the end of the retraction period and whose execution has begun after prior express agreement of the consumer and express renunciation of his right of retraction. The supply of goods or services whose price depends on fluctuations in the financial market which are beyond the control of the trader and which are likely to occur during the withdrawal period. The supply of goods made to the consumer's specifications or clearly personalised. The supply of goods which are likely to deteriorate or expire rapidly. The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection. The supply of goods which, after having been delivered and by their nature, are inseparably mixed with other items; The supply of alcoholic beverages whose delivery is deferred for more than thirty days and whose value agreed upon at the conclusion of the contract depends on market fluctuations beyond the control of the professional. The supply of audio or video recordings or computer software where they have been unsealed by the consumer after delivery. The supply of a newspaper, periodical or magazine, except for contracts for subscriptions to such publications. Transactions concluded at a public auction. The supply of digital content not supplied on a physical medium, the execution of which has begun after prior express agreement of the consumer and express renunciation of his right of withdrawal. Article 7- Availability Our products are proposed as long as they are visible on the site www.crystal-paddle.com and within the limit of available stocks. For products not in stock, our offers are valid subject to availability from our suppliers. In case of unavailability of a product after placing your order, we will inform you by email. Your order will be automatically cancelled and no bank debit will be made. Moreover, the website www.crystal-sup.fr is not intended to sell its products in large quantities. Consequently, the company Lagon Reunion reserves the right to refuse orders for identical items.

Lagon Reunion cannot be held responsible for late delivery due exclusively to an unavailability of the customer after several proposals of appointment.

Article 9 - Warranty Article 9 - Warranty All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects, provided by articles 1641 and following of the Civil Code. In case of non-conformity of a product sold, it may be returned, exchanged or refunded. All claims, requests for exchange or refund must be made by post within 30 days of delivery. The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions ...). The shipping costs will be refunded to you on the basis of the invoiced price and the return costs will be refunded to you on presentation of the supporting documents. The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 10 - Responsibility Article 10 - Responsibility The products offered are in conformity with the French legislation in force. The responsibility of the company Lagon Reunion cannot be engaged in case of non-respect of the legislation of the country where the product is delivered. It is up to you to check with the local authorities the possibilities of importing or using the products or services you plan to order. Moreover, the company Lagon Reunion cannot be held responsible for damages resulting from the misuse of the product purchased. Finally, the company Lagon Reunion cannot be held responsible for any inconvenience or damage inherent to the use of the Internet network, in particular a service interruption, an external intrusion or the presence of computer viruses.


Article 12 - Intellectual Property All the elements of the site www.crystal-sup.fr are and remain the intellectual and exclusive property of the company Lagon Reunion. No one is authorized to reproduce, exploit, redistribute or use for any purpose whatsoever, even partially, elements of the site, whether software, visual or sound. Any simple link or hypertext link is strictly forbidden without the express written agreement of the company Lagon Reunion.

Article 13 - Personal data

. The company Lagon Reunion reserves the right to collect nominative information and personal data concerning you. They are necessary for the management of your order, as well as for the improvement of the services and information that we send you. They may also be transmitted to companies that contribute to these relations, such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations. In accordance with the law of 6 January 1978, you have the right to access, rectify and oppose any nominative information and personal data concerning you, directly on the website.

Article 14 - Archiving Proof

The company Lagon Reunion will archive purchase orders and invoices on a reliable and durable medium constituting a true copy in accordance with the provisions of Article 1348 of the Civil Code. The computerized registers of the company Lagon Reunion will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.